Downloads

If you have manually downloaded an .IMG file from an authorized Bluesound Support source, you may copy it to the root directory of a FAT32 or NTFS formatted USB stick and upgrade the firmware without connecting the Player to the network.

• Disconnect the AC Power cord from your player

• Insert the USB device into the back panel of the player.

For Players with a Touch Cap:

• Reconnect the AC Power cord, when the Play/Pause Button turns Red, press and hold on it.

• Continue to press the Play/Pause Button until the LED moves from Green, back to Red.

For the Pulse Soundbar:

• Reconnect the AC Power cord, when the front light turns Red, press and hold the Standby button.

• Continue to press the Standby Button until the LED moves from Green, back to Red.

For Players with a Play/Pause Button:

• While pressing the Play/Pause Button on the player, reconnect the AC Power cord and continuing to press the Play/Pause button for 5 seconds after the LED has turned Red

• The player will then start copying the image file and update the firmware, to confirm this is happening, the Play/Pause Button LED will begin blinking an alternating pattern of green and red

Once completed, the player should reboot on its own and return to normal functionality. You may then remove the USB stick.

Looking to integrate Bluesound into a home automation system? Please choose a driver from the list below. If you have any questions you may also visit support.bluesound.com and log in as an authorized installer. Not an authorized installer? No problem; e-mail us at support@bluesound.com to set up an account. Authorized installers also receive access to additional Help Centre Articles about CI and priority service when contacting The BluOS Support Crew.